I'm drowning in manual follow-up emails and trying to find a CRM that can help with this using AI. I want something that can look at actual interaction history (emails, calls, notes) and suggest or draft personalized follow-ups based on context.
Most CRMs I've looked at just have basic email sequences with merge tags which isn't really AI, it's just mail merge with extra steps or the AI seems to have no context and produces an unusable reply. I’m curious if anyone here is using a CRM that actually does intelligent, context-aware email automation?