We didnt notice follow-up was our biggest problem until lead volume went up.

When there are only a few leads, you can track everything in your head. Reply later. Follow up tomorrow. It feels fine.

Then more leads start coming in.

Some reply. Some go quiet. Some come from different channels. And suddenly… things just slip. Not because you don’t care, but because you’re human.

That’s when I realized we weren’t losing leads on purpose. We just couldn’t keep track anymore.

I ended up using SalesMind AI mainly to stop forgetting who to follow up with and when -nothing fancy - just clarity.

Curious if others hit the same point where manual tracking quietly breaks.

Author: buggy-sama-090598