Just read about Salesforce Headless 360 and… are we basically heading toward a world where no one actually logs into Salesforce anymore?
From what I get, it’s turning into a backend system where everything runs via APIs and AI agents. So instead of humans clicking around dashboards, agents just handle workflows, updates, and even decisions.
Sounds cool in theory, but also raises a bunch of questions for me:
Like…
I get the vision (less manual work, faster processes, etc.), but it feels like there’s a big gap between “this sounds powerful” and “this actually works in messy real-world setups.”
Curious what others think
Is this genuinely where things are heading, or just another big Salesforce vision that’ll take years to land properly?